One subscription per station.
On-Scene is licensed by the station — not by the head, and not by the tablet. Every tier below is the same product; what changes is how many stations are involved and what sits around them.
Three scales, one product.
A station, a district, or an agency. The fireground app and the admin portal are the same in all three — the difference is the size of the rollout and the shape of the agreement.
Single station
One station or brigade, and the appliances that turn out from it.
- The licence is the station, not the tablet and not the person — the appliances that turn out from it are covered by it.
- The whole fireground app: the size-up and the 360, the live tactical map, FIRECOM message drafts, the BA board and the resource board.
- The admin portal for that station — members, appliances, the station roster, and a live read-only view of an incident while it is running.
- The incident record, exported when the job is over: a report and a zip holding the timeline, the map and the attachments.
- Mutual aid by invitation. Your incident is invisible to another station until your controller calls it in, and then it sees what it was called to.
Multi-station district
Several stations run together — a district, a zone, or a group of brigades under one organisation.
- Everything a single-station subscription covers, at each station in the group.
- One organisation across all of them, so stations, appliances and members are administered in one place rather than one login at a time.
- Incidents that cross station boundaries: the first appliance to arrive holds command, whichever station it came from, until command is transferred and acknowledged.
- One incident history and one map across the group, for the review after the job rather than during it.
- Commissioned station by station, so a district can start with one and bring the rest on when it is ready.
Agency-wide
Per-station licensing at agency scale, bought once instead of station by station.
- Per-station licensing across the agency on a single agreement, rather than one arrangement per station.
- Procurement support: security and privacy questionnaires answered by the people who built the thing being assessed, not forwarded to anybody.
- The evidence pack on request — the schema, the row-level security policies, the cross-tenant isolation test results, and the runbooks behind them.
- Rollout planned with you station by station, with each tablet signed in as its appliance before it goes into service.
- If your procurement requires a dedicated deployment, giving you one does not mean forking the product — worth raising early, because it changes the commissioning rather than the software.
How buying On-Scene works.
How is it licensed?
By the station. An agency subscribes for each station or location it wants running On-Scene, and that station’s subscription covers the appliances that turn out from it. A brigade that puts another tablet in another truck is not buying another licence; an agency that brings a second station on is.
Why are there no prices on this page?
Because the honest number depends on how many stations are being commissioned, whether they come on at once or one at a time, and how much of the setup you want us doing. We would rather quote you a figure we can explain than publish one and then move it in the first meeting. Every tier above ends in the same place: a conversation, and then a quote in writing.
Who creates the accounts?
Your organisation administrator. There is no self sign-up on On-Scene: accounts are commissioned by your own agency, not created by whoever finds the website. The tablet in an appliance is signed in once, as that appliance, when it is commissioned — a retained crew arriving at the station and responding has no time to sign in, so nobody signs in at turnout. Who did what on the job is attributed by a one-tap crew sign-on and by the command protocol instead, which is a separate problem and is solved separately.
Can we run a pilot first?
Yes, and at the moment that is how On-Scene goes out at all. Pilots are supervised: we commission the stations with you, we are on the end of a phone while they run, and we expect to change things because of what comes back. It is not a link you are sent and left with.
What is different between the tiers?
Scale and commercial arrangement — not features. All three run the same fireground app and the same admin portal, and nothing is held back from the smallest one. What the product covers today is a structural fire; the other incident types are in development and the product page says which is which rather than implying they are all there.
We have a security or procurement review to get through.
Expected, and it is the part of this we are most comfortable with. The security page sets out how one agency’s incidents are kept out of another’s, what is append-only, and — in its own section — what we do not claim. The evidence pack behind it is available on request at any tier, not only to the largest buyer.
See On-Scene on your own fireground
A short walkthrough with the people who built it — the size-up, the 360, the tactical map and a handover, on your ground rather than a demo suburb.